Effective Date: November 1st, 2024

Thank you for visiting Valerie Mendels' website (“Site”). This Privacy Policy explains how we collect, use, and protect any personal information you may provide when using our Site and Services.

1. Information We Collect

• Visitor Statistics: We collect anonymous data on website traffic, such as the number of visitors and general geographic locations, to better understand our audience and improve our Site. This data is collected by our website platform (Wix) and does not include personally identifiable information.

• Contact Information: If you voluntarily contact us through our Site’s contact form, subscribe to our newsletter, or book an appointment, we may collect your name, email address, and any additional details you provide.

2. How We Use Your Information

• Communication: We use your contact information to respond to inquiries, send updates, and deliver any information you have requested.

• Service Improvement: We analyse non-personal data, like visitor statistics, to improve our Site and better serve our visitors.

3. Third-Party Services

• Wix: This Site is hosted by Wix, which may collect non-personal data on our behalf (such as site traffic statistics). Wix adheres to its own privacy practices, which are detailed in the Wix Privacy Policy available on their website.

• Email Marketing: If you subscribe to our newsletter, your email address will be stored by our email marketing provider, Kit (formerly called ConvertKit). Kit uses secure practices to manage subscriber data and will only use your data to send you our newsletters. You can learn more about ConvertKit’s data practices by reviewing the ConvertKit Privacy Policy. 

4. Your Data Protection Rights

• Access and Correction: You have the right to request a copy of any personal information we hold about you and to request corrections if it is inaccurate or outdated.

• Data Deletion: You may request that we delete any personal information we hold about you, subject to any legal obligations we may have to retain certain data.

• To Exercise These Rights: Please contact us directly.

5. Data Security

• We take precautions to protect your information. However, please be aware that no online data transmission can be guaranteed to be completely secure, and you share your information at your own risk.

6. Children’s Privacy

• Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Policy

• We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the Site after such changes indicates your acceptance of the new terms.

8. Contact Us

• If you have questions about this Privacy Policy or our data practices, please contact us.